FAQs
Where are we based?
The Get Art office is based in Germiston, Johannesburg.
How long does it take till I receive my order?
As a general rule of thumb, it takes a maximum of 7-10 working days for your order to arrive in the recipient’s hands. Those 7-10 working days are broken down into “production time” (4-6 working days) plus “courier time” (see below).
STANDARD COURIER:
Johannesburg area (within 45km of CBD): 2-4 working days
Regional areas (outside 45km of CBD): 2-5 working days
Outlying areas (Townships and other outlying areas): 4-7 working days
Regional areas (outside 45km of CBD): 2-5 working days
Outlying areas (Townships and other outlying areas): 4-7 working days
How much does the courier cost?
The shipping rate is calculated at checkout, but on average you pay R70.00 for delivery, unless your total shopping cart value is at least R600.00, then you will receive FREE SHIPPING on your order! We can ship anywhere in South Africa.
Which courier company do you use?
We currently make use of Pudo which is managed by The Courier Guy for all our parcel deliveries.
Where does the artwork sold on Get Art come from?
All of the art is hand drawn and either digitally converted or digitally painted by our in house artist Mahen. A lot of the art is inspired by comic book covers and by works of famous comic book artists.
What size art prints and canvases do you offer?
We currently offer two wall art print sizes:
A4 (210mm x 297mm)
A3 (297mm x 420mm)
A3 (297mm x 420mm)
and 4 sizes of Canvas prints
A4 (210mm x 297mm)
A3 (297mm x 420mm)
A2 (420mm x 594mm)
A1 (594 x 841 mm)
A1 (594 x 841 mm)
What type of canvas and paper do you print on?
Our canvases are of the highest quality 260gsm canvas material made from a 35% cotton / 65% polyester blend, producing stunning vivid colour. They are expertly stretched over a 25mm wooden frame, which includes a 3mm backing board mounted behind the print for extra strength and a premium finish.
200 g/m² Premium Luster or Matte Photo Paper are used for our A4 and A3 wall art prints.
What size frames do you offer?
We currently offer two frame sizes:
Our A4 Frames fit our A4 Wall Art Prints.
Approx measurement: 325 x 240 x 25mm (external)
Our A3 Frames fit our A3 Wall Art Prints.
Approx measurement: 450 X 330 x 25mm (external)
Do all of the art prints come with a frame?
Unfortunately not. Whilst placing your order, you have the option of selecting it with a frame. We will then frame your poster print in your selected poster frame.
You are more than welcome to inform us what print you would like in what frame if you ordered more than one.